Dear valued customer,
We are sorry to hear that you were not satisfied with the Rattan Weave Look Peel and Stick Wallpaper and our return policy.
As stated in our return policy (https://www.simpleshapes.com/pages/exchange-and-return), We are unable to offer returns or exchanges on our wallpaper because they are made to order. This is why we highly recommend ordering a sample first. Also to avoid confusion we clearly state that this is a Rattan Weave Look wallpaper (and NOT actual Rattan material) in the title and description. If you have other suggestions as to how we can prevent future customers from misunderstanding our products please feel free to reach out to our customer service team.
We thank you for your honest review.
Best regards,
Simple Shapes Customer Service Team