Frequently Asked Questions


Will your products stick to my Low-Voc or No-Voc Painted walls?
Can I use your products in my bathroom?
Can I use your products as a Kitchen Backsplash?  

Pre-Installation/Installation
I haven’t painted my walls yet, what is the best paint to use?
How long should I wait before installing my Wall Decal or Wallpaper?
How I should prepare my wall before installing your Wall Decal, Wall Sticker or Wallpaper?
How do I install my Wall Decal?
How do I install my Peel & Stick Wallpaper/Wall Mural/Wall Sticker? Do I need a wallpaper installer?

Care and Post Installation
How do I clean my Wall Decal?
How do I clean my Peel & stick Wallpaper/Wall Mural/Wall Sticker?
How do I remove my Wall Decal?
How do I remove my Peel & stick Wallpaper/Wall Mural/Wall Sticker?

Customization
Can I Customize my order?
I have a photo or image, can you make this into a Wall Mural? How much would it cost?






What is a Wall Decal? 
Wall decals are a beautiful way to transform your walls into picturesque scenery that complements any room. Wall Decals are made from a thin self-adhesive vinyl that are transferred on to your wall using a transfer paper. Once they are on your wall, they look like a perfectly painted design. Simple Shapes offers self-adhering vinyl wall decals that are thin, durable and easy to apply. You don't have to be a pro to apply our wall decals but your walls will look like you hired one to redecorate your room!
  
What is a Wall Sticker?

Simple Shapes Wall Stickers are peel and stick fabric stickers. They are super easy to install and move around if needed. They don't curl at the edges like most other wall stickers that you find online since they are made out of a semi-stretchable fabric.

What is the difference between a Wall Decal and Wall Sticker?

One main difference is the material that they are made from. Wall Decals are a cut vinyl so they are super thin! When you put them on your wall, they look like beautiful painted designs! Simple Shapes Wall Stickers are a thicker cut fabric material but look just as beautiful. The other main difference between the two is the method of how they are made. Since Wall Decals are a cut vinyl, we do not "print" the designs. Rather we "cut" them out and in some cases, layer different colored vinyl to make our unique designs. You will notice our Wall Decal designs are simpler and more silhouette like. With Wall Stickers, we print and then cut out the designs. This means with a Wall Sticker, we can print and cut almost any graphic.

What is Peel and Stick Wallpaper?

We like to call our Wallpaper, “Easy Wallpaper”. Have you tried installing traditional wallpaper? If you have, it’s probably not easy to forget. Messy and difficult. Did we mention Messy? With the introduction of Simple Shapes Wallpaper, you can forget about those old memories. Our Peel and Stick Wallpaper is EASY. Just Peel and Stick! If you know how to use contact paper, you most likely can handle installing our wallpaper. Simple Shapes Peel and Stick wallpaper is made from a fine polyester weave fabric with an adhesive backing. Compare it to other wallpaper, and you will see how its textured heavyweight material gives off a high end lavish feeling.

Are your products Removable?

Yes all Simple Shapes Wall Decals, Wall Stickers and Peel and Stick Wallpaper are removable. Our products only use removable self-adhesive, however because all walls are not created (or painted) equally, special care must be taken to prevent paint from being pulled off the wall during removal. For Wall Decals, we suggest that you heat up the decal with a hair dryer to loosen the adhesive before pulling it off the wall. Heat as you go. Also, always pull in parallel to the wall (down and away NOT out and away). For Peel and Stick Wallpaper, you can pull the sheets down and off the wall slowly. Take your time for the best results.

Are your products Reusable?

Simple Shapes Wall Decals are NOT reusable. As with any vinyl decal product, although you can remove it safely from your wall, most likely it will stretch and tear making it unusable once it’s completely off the wall. If you have managed to get an entire piece of vinyl off the wall in a perfect upstretched condition, please contact us because we want to hire YOU! Simple Shapes Peel and Stick Wallpaper and Wall Stickers on the other hand are reusable to a certain extent. The adhesive is more forgiving so you can peel the sheet off the wall to re-align it during installation. However, please keep in mind that just like any sticker (insert childhood memory here), the more you play around with it, the less “sticky” it will get as it picks up dust from the wall.

What is the lifespan of your wall decals and wallpaper?

Once you install our wall decals and/or wallpaper, they will stay on your wall until you are ready to take them down. The adhesive is a removable adhesive that the manufacturer states will be removable for up to 3 years. This means that after three years, the adhesive may be a little harder to remove from the wall without peeling off some paint. Of course by then your wall will probably need a fresh coat of paint to clean up the everyday nicks and chips it has gotten.

Will your products stick to my textured walls?

Well that is a loaded question. First in order to answer this, we need to know what you call “textured”.

Texture like this?

Smooth Wall Texture - Okay for Wall Decals

Probably Yes.

OR Texture like this?

Heavy Texture Drywall

Probably No. Something in between? Probably? In all honesty, the fact is that our wall decals, stickers and wallpaper need some surface area to stick to. If there are more pointy bumps and hard ridges than flat areas, then wall decal, stickers or wallpaper may not be the solution for you. One test we like to mention to our prospective customers is to try the masking tape test. Cut out a large piece of masking tape (the beige/tan colored one made out of paper. NOT painters tape) Stick it to your wall. Use your hand to flatten it out. It should look like it is sticking well. Then come back in a day or two and see if it is still stuck to your wall or if the edges are all lifting up. Still not sure? Then go on over to our contact us page and request a free test decal.

Will your products stick to my Low-Voc or No-Voc Painted walls?

Ah, VOC… no one likes Volatile Organic Compounds which is why these days it may be harder to find VOC paints than low or no VOC paints. When VOC paints first came out there were horror stories of wall decals not sticking to the wall even though it was smooth. However these days, we’ve noticed that our products stick to any wall just as long as it is not painted with a specialty “non-staining” , “stain resistant”, or “stain blocking” paint. If your paints’ selling point is its stain resistance, then that means that stains, stickers, decals and almost everything you can images WILL NOT stick to it. Now that being said, we still get a few (but rare) customers where our decals do not stick well to their walls. In those cases we’ve found that it is a mixture of the wall texture along with the specific paint finish/model/color. We still have ways around this to make our decals work but if you are still not sure then please do ask for a free test decal by clicking here. Please note, we are unable to issue refunds as a result of incompatible paint.

Please note: if you have Duration paint by Sherwin Williams, you will need to use additional adhesive. Please contact us for more information before purchase.

Can I use your products in my Bathroom?

Our wall decals and wallpaper can be used in a bathroom but NOT in areas where there will be direct water contact (unless you plan to seal it with a clear coat). While humid conditions are okay, it’s always a good idea to keep a room well ventilated by opening up a window or turning on the fan.

Can I use your products as a Kitchen Backsplash?

If you intend on sealing the wallpaper with a clear coat, by all means backsplash that kitchen! If not, then please understand that our wallpaper is a fabric textured wallpaper. If you rub and clean your backsplash often, you will eventually rub away and wear down the fabric texture. You will eventually see print wear where you wipe. Just like a painted wall, you can only rub it down so much before you see discoloration.

I haven’t painted my walls yet, what is the best paint to use?

Our Wall Decals work on all brands of paints. If you asked for a recommendation, we would go with a Benjamin Moore paint in a flat or matte sheen. Just because we almost never have issues with Benjamin Moore Flat and Matte paints.

How long should I wait before installing my wall decal or wallpaper?

We typically recommend waiting at least 2 weeks for your newly painted wall to dry. If you live in a very humid area you may need to wait a little more.

How I should prepare my wall before installing your Wall Decal, Wall Sticker or Wallpaper?

If your wall or surface is painted, dry and ready, there are just a few more steps you can take to make for an optimal installation experience. First, take a damp lint free cloth and clean your wall if your paint is old. This will remove any dust. Next wait for it to dry again, maybe an hour or so. In the meantime put your hand on the wall. Is the wall room temperature or is it cold? Wall decals and Wall Stickers do not like cold walls. Wallpaper will be okay, but if you are installing wall decals or stickers, turn up the heat and wait until the walls are not cold to the touch. Finally, wash and dry your hands. Clean and dry hands are the most importing tools you need!

How do I install my Wall Decal?

It’s a fairly easy process. You just need to prepare and give yourself a little time. See our Wall Decal Installation video here.

How do I install my Peel and Stick Wallpaper/Wall Mural/Wall Sticker? Do I need a wallpaper installer?

Installing our Peel and Stick Wallpaper is super easy! Just Peel off the backing and Stick! You can hire an installer, but we highly recommend you try it. You will gain a sense of accomplishment knowing that you just wallpapered your wall! See our Wallpaper Installation video here.

How do I clean my Wall Decal?

Our Wall Decals can be wiped down with damp cloth or sponge. Warm soapy water is best! We do not recommend using harshe chemical cleaners or anything of that sort.

How do I clean my Peel & stick Wallpaper/Wall Mural/Wall Sticker?

For light duty wiping and spot cleaning, we recommend using a dry wallpaper cleaning sponge. If you need to buy one, please use the contact us page here. Otherwise for some prints it is okay to use a soft clean cloth with water and LIGHTLY wipe where you need to spot clean. As with cleaning anything around the house, it is always a good idea to spot clean in an inconspicuous area first to see how the print reacts to the cleaning.

How do I remove my Wall Decal?

Removing a Wall Decal from the wall takes just a little bit of TLC and patience! We recommend pre-heating the decal using a hair dryer. It will soften up the decal and adhesive. Then you can slowly start to pull the decal off the wall. Please pull downward and parallel to the wall. Not up and away! This will prevent the paint from chipping. If you feel that you have to use a lot of force to pull the decal off, heat up the decal more as you pull down.

How do I remove my Peel & stick Wallpaper/Wall Mural/Wall Sticker?

Our Wallpaper/Wall Mural/Wall Stickers can be removed just by pulling an edge and pulling slowly down on the wall. Slow and steady is the key!

Can I Customize my order?

If you need a custom size or design, send us an email with your request or use our custom orders form here and one of our team members will get back to you shortly. Most of the time we are able to make small adjustments to our current designs to fit our customer's needs.

I have a photo or image, can you make this into a Wall Mural? How much would it cost?

We handle many types of customized orders. In order best address your specific needs, please email us with your request or use our custom order form here.

Can you help me choose the colors for my wall decal or wallpaper?

Absolutely! We know picking colors is not an easy task, so if you are unsure, feel free to email us a photo of your wall and room. One of our design team members will then send you a recommended color scheme. You can also order a color chart to see the actual colored vinyl or order wallpaper swatches to see the actual wallpaper print. If you need a custom colored wallpaper, you can order a wallpaper custom color chart as well.

I have questions about my order.

If you have questions regarding your order, please use our contact form here to send us a message.

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